Have you ever wondered how Glovo Prime works and what are its advantages? If the answer is yes, keep reading because we will be answering all your questions today about this subscription service that Glovohas designed so that you can get the most out of our app. Remember that if, after reading this article, you still have any doubts about it, you can solve them through the contact form available in the app. Glovo makes your life easier!
We are sure that you can’t wait for a subscription service that lets you place orders and get them delivered to your home for free. With Glovo Prime, you can order takeaway food or buy from supermarketswith total peace of mind. The key is to ensure that the shop you are ordering from is part of this subscription service. In other words, you must look for the GLOVOPRIME logo to enjoy a flat delivery rate on all your orders.
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All you need to know about Glovo Prime
1. What is Glovo Prime?
We are going to explain what Glovo Prime is in plain English. It’s essentially a subscription service available within the Glovo platform. We offer our users the possibility of receiving their purchases in record time and for a fixed monthly fee. That means that the monthly cost will always be the same, no matter how many orders you request from our delivery crew.
The advantages still don’t end here! With Glovo Prime, you’ll have access to exclusive offers that are only available to members.
2. Who can benefit from this service?
Glovo Prime is available in certain countries where our app is functional. Make sure the subscription service is available in your area. If it is, and if you’re of legal age, you’ll be able to enjoy all the benefits of Glovo Prime.
3. Which stores is it available in?
It’s very important to make sure that the store you’re going to order from has the GLOVOPRIME logo. This requirement is essential if you want your order total to include the fixed monthly fee.
4. What happens if the store I want to order from doesn’t have your logo?
In that case, you’ll have to pay a shipping fee in addition to the cost of the monthly subscription.
5. How do I sign up for Glovo Prime?
The subscription process is very simple. You need to have an active account on the Glovo platform to sign up. You also need to be of legal age for your request to be processed.
You can sign up via the user profile section in Prime or do it after placing an order that meets the conditions for Glovo Prime.
The advantages of Glovo Prime
Here’s a summary of the main features:
- Subscription programme
- Free shipping in select stores
- Includes stores in every category (except for “Anything” and “Express Shipping“)
- Users don’t have to pay extra for evening delivery or when it’s raining
- Applicable to orders with a € 10 minimum value (except for well-known supermarket chains, which have a €20 minimum order)
- Only applicable within the country you registered in.
Log into “my account” and request your subscription. The activation process will then start. You’ll be able to enjoy all the advantages of Glovo Prime for 30 days, starting from the date Glovo sends you an email confirming the service is active. The service will be automatically renewed unless you tell us otherwise.
6. Where can I check my subscription?
Under “my account” in the Glovo app, you can access all of your monthly subscription data.
7. How long is the subscription period?
The subscription period lasts for 30 calendar days, starting from the date of activation.
8. Can I cancel my subscription?
Of course, you can cancel your subscription. Glovo Prime does not have a mandatory membership period. We guarantee that you will be able to cancel your subscription from “my account”. You need to remember to cancel your subscription at least two working days before the renewal date is up.
9. How much does Glovo prime cost?
Glovo Prime’s fee is available under the specific offers or in the “my account” section. If you have a free trial period, the paid subscription service will begin once the free trial is over.
10. When will I be charged for my subscription?
Glovo’s fee is charged on a monthly basis. The first payment is due after service activation or when the free trial period comes to an end, whichever applies. Payments are automatically charged every 30 calendar days after that.
11. Can I use Glovo Prime in all my orders?
You can use Glovo Prime in all orders, as long as the following requirements are met:
- The store that you want to order from must have the GLOVOPRIME logo.
- If you want to order a home-delivered meal from a restaurant, there’s a €10 minimum order value to benefit from this subscription.
- For all other orders, such as those from supermarkets, there is a € 20 minimum order value.
12. Is this service available in every country?
For the time being, Glovo Prime is only available in the following countries:
You can use the app to check if the service is active in your area. We will gradually roll this monthly subscription service out to many more areas.
No. It’s strictly forbidden to share or give Glovo Prime subscriptions to third parties. Only the registered user can benefit from it.
Glovo Prime is an interesting subscription system that we’ve added to the Glovo app to reward your loyalty. We want to make things easier for you and become your favourite app. Remember that we don’t just offer home meal deliveries, but our delivery crew can also get you countless other products delivered to your home for free. Discover more in our app today!